TERMS OF SERVICE

Last updated: 19 05 2025

1. Introduction

1.1 Purpose of Agreement

These Terms of Service (the “Terms”) constitute a legally binding agreement between ChimerAI Pte. Ltd., a company incorporated in Singapore with its principal place of business at [address] (“ChimerAI”, “we”, “us”, or “our”), and any individual or entity that accesses or uses our website, applications, APIs, or any related products and services (collectively, the “Services”).

By creating an account, accessing, or using any part of the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and all policies incorporated by reference, including our Privacy Policy. If you do not agree, you must not use the Services.

1.2 Acceptance, Modifications & Updates

We may revise these Terms from time to time. Material changes will take effect (i) on the date indicated at the top of this page, and (ii) after we provide reasonable notice (e-mail, in-app message, or prominent site notice). Your continued use of the Services after the effective date of any revision constitutes your acceptance of the amended Terms.

1.3 Eligibility

You may use the Services only if:

· (a) you are at least 18 years old — or at least 13 years old and have verifiable consent from a parent or legal guardian who accepts these Terms on your behalf;

· (b) you have full power and authority to enter into these Terms (if you act on behalf of a company, you represent that you have the legal authority to bind that entity); and

· (c) your use of the Services is not prohibited by applicable law.

Accounts registered or used in violation of this section are subject to immediate suspension or termination.

1.4 Definitions

For clarity, in these Terms:

· “Account” means a unique credentialed profile enabling access to the Services.

· “User Content” means any data, designs, images, text, prompts, or other material uploaded to or generated through the Services by a user.

· “Free User” means a user on a non-paid tier; “Paid User” means a user on a subscription or other paid plan.

· “B2B User” means an entity or individual using the Services primarily for wholesale, manufacturing, or other commercial purposes; “Consumer User” means an individual using the Services for personal or non-commercial purposes.

· All other capitalised terms have the meanings given elsewhere in these Terms.

2. Account Registration and Security

2.1 Account Creation

To access most features you must create an Account. When registering, you agree to:

· provide true, accurate, current, and complete information (including a valid e-mail address and, for B2B Users, correct business details);

· keep such information up to date; and

· maintain only one Account per individual or legal entity unless we expressly approve otherwise.

You may register directly with an e-mail/password or via an approved third-party single-sign-on service (e.g., Google OAuth). By selecting a third-party login option, you authorise us to obtain the information that provider makes available to us (such as your name and e-mail) in accordance with their terms and privacy policies; you remain responsible for that provider’s fees and your compliance with their rules.

2.2 Account Credentials & Security

You are solely responsible for safeguarding your login credentials and for all activities that occur under your Account. You agree to:

· choose a strong, unique password and keep it confidential;

· use multi-factor authentication if we make it available;

· notify us immediately at [security@chimerai.com] of any unauthorised use or security breach; and

· log out at the end of each session on shared devices.

We are not liable for any loss or damage arising from your failure to comply with these obligations.

2.3 Account Usage & Restrictions

You agree not to:

· impersonate any person or entity or misrepresent your affiliation with any person or entity;

· register an Account using someone else’s e-mail or a disposable/temporary address;

· share, transfer, or sublicense your Account without our prior written consent;

· circumvent or attempt to circumvent any usage limits or security measures; or

· use another user’s credentials without permission.

We reserve the right to suspend or terminate any Account that violates these Terms or poses a risk to the security, integrity, or reputation of the Services.

2.4 Third-Party Accounts & Integrations

Certain features may enable you to link or integrate the Services with third-party platforms (e.g., social networks, cloud storage, or payment gateways). Your use of any third-party service is subject to that provider’s separate terms and privacy practices. We are not liable for acts or omissions of such providers. If you authorise a third-party integration, you grant us permission to process, store, and transmit information received from or sent to that provider as necessary to provide the requested functionality, all in accordance with our Privacy Policy.

3. Scope of Services

3.1 Service Description

ChimerAI provides a cloud-based, AI-powered software-as-a-service platform that enables users to (i) generate and edit fashion designs, (ii) receive styling recommendations, (iii) create virtual photoshoots and product imagery, (iv) perform image- or text-based searches for design inspiration or market references, and (v) display or share designs for potential wholesale collaboration with third-party buyers (collectively, the “Services”). The Services are delivered solely via our web and/or mobile applications. We do not manufacture, stock, or sell physical garments, nor do we act as a retailer to consumer end-users. Any physical production or sale of goods that may result from use of the Services occurs independently of ChimerAI and is governed by separate agreements between the relevant parties.

3.2 Licence to Use the Services

Subject to continued compliance with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, and non-sublicensable licence to access and use the Services for your internal business or personal purposes. No other rights are granted. All software, algorithms, AI models, user interface elements, databases, and other materials comprising the Services are and remain the sole property of ChimerAI or its licensors. You obtain no ownership interest in the Services, and all rights not expressly granted are reserved.

3.3 Plans: Free vs Paid

The Services are offered under multiple plans: a Free Tier and one or more paid Subscription Tiers (collectively, “Plans”). Plan features, usage limits, and fees are described on our order pages or in-product purchase flows and are incorporated herein by reference. Free Tier accounts may include feature restrictions, watermarked or lower-resolution outputs, rate limits, or other functional limits. Content ownership differs by Plan as detailed in Section 4. All Subscription Tiers are subject to the fees, billing cycles, and cancellation terms set out in Section 10 (Fees & Payments).

3.4 Service Modifications

We may enhance, modify, suspend, or discontinue any part of the Services at any time for any reason. Where a change materially diminishes core functionality, we will use commercially reasonable efforts to provide advance notice (e.g., e-mail, in-app banner). Your sole remedy for dissatisfaction with any modification is to cease using the affected feature or to terminate your account in accordance with Section 11 (Termination).

4. User Content and Intellectual Property Rights

4.1 Definition of User Content

“User Content” means any data, text, images, designs, sketches, prompts, feedback, or other material that you upload to, input into, or generate through the Services—including all AI-generated outputs derived from your prompts or source material.

4.2 Free Tier – Assignment of Rights

If you use the Free Tier, you hereby irrevocably assign to ChimerAI all rights, title, and interest (including copyright and all neighbouring rights) in and to any User Content you create or upload while on the Free Tier. ChimerAI may use, reproduce, adapt, publish, sublicense, and commercialise such content for any purpose without further notice or compensation.

4.3 Subscription Tiers – Ownership and Limited Licence

If you maintain an active, fully-paid Subscription Tier, you retain all intellectual-property rights in User Content you create or upload during that subscription. You grant ChimerAI and its service providers a world-wide, royalty-free, non-exclusive licence to host, store, back-up, process, display, and transmit your User Content solely (i) to provide, maintain, and improve the Services, (ii) to comply with law or enforce these Terms, and (iii) as you otherwise authorise in writing. ChimerAI will not externally market, sell, or publicly display Subscription-tier content without your express consent.

4.4 Licence Scope for All Users

The licence you grant under Section 4.2 or 4.3 includes the right for ChimerAI to make derivative works, perform automated analysis, and allow subprocessors under written confidentiality obligations to act on our behalf. For Free-tier content, the licence (or assignment) is perpetual, irrevocable, and transferable; for Subscription-tier content, the licence is co-terminous with your account and survives only for archival, security, legal, or backup purposes as set out in our Privacy Policy.

4.5 Moral Rights Waiver

To the maximum extent permitted by applicable law, you waive and agree not to assert any moral or similar rights you may have in your User Content (e.g., rights of attribution or integrity).

4.6 User Warranties

You represent and warrant that:

· (a) you own or have secured all necessary rights in your User Content;

· (b) your User Content does not and will not infringe, misappropriate, or violate any third-party rights, including IP, privacy, or publicity rights; and

· (c) your User Content complies with these Terms and all applicable laws.

4.7 Monitoring, Takedown & DMCA

We are not obliged to pre-screen User Content but reserve the right to review, remove, or disable access to any content that we reasonably believe violates these Terms or law. If you believe content hosted on the Services infringes your copyright, you may submit a notice pursuant to our Copyright Policy (DMCA-equivalent procedure), available at [link].

4.8 Feedback

Any ideas, suggestions, or feedback you provide regarding the Services are deemed non-confidential and you grant ChimerAI a perpetual, irrevocable, royalty-free right to use and exploit them without restriction or compensation.

5. Acceptable Use Policy

5.1 Prohibited Conduct

You agree not to:

· Illegal Use – use the Services in violation of any law or regulation or for the purpose of creating or promoting illegal activities.

· Prohibited Content – upload, generate, or share content that is defamatory, obscene, pornographic (including any sexual content involving minors), harassing, hateful, violent, discriminatory, infringing, fraudulent, or otherwise objectionable.

· IP Infringement – submit content that infringes or misappropriates any copyright, trademark, trade secret, or other intellectual-property right of any person.

· Privacy Violations – upload or share personal data of any third party without lawful basis and explicit consent.

· Misrepresentation & Fraud – impersonate any person or organisation, misstate affiliations, or create fraudulent or deceptive content, offers, or listings.

· Security Breaches – probe, scan, or test the vulnerability of the Services or any network; attempt to bypass authentication; introduce malware or disrupt service availability.

· Reverse Engineering & Scraping – decompile, disassemble, reverse engineer, or otherwise attempt to derive source code or underlying models; use automated scripts, bots, or scraping tools to extract data or content beyond permitted API usage.

· Abusive Automation – spam the Services with high-volume or repetitive requests; abuse free quotas or rate limits.

· Misuse of AI Outputs – remove watermarks, disclaimers, or attribution notices; deploy outputs in violation of this Policy or applicable law.

· Platform Integrity – engage in denial-of-service attacks, interfere with server resources, or otherwise impair others’ use of the Services.

5.2 Consequences of Violation

Violation of this Acceptable Use Policy may result, at our sole discretion, in removal of offending content, suspension or termination of your Account, forfeiture of fees paid, and/or disclosure to law-enforcement authorities. We reserve all rights and remedies available at law or in equity.

6. B2B Wholesale Collaboration Terms

6.1 Platform Role

ChimerAI acts solely as a neutral venue and technology provider enabling designers or other content creators (“Sellers”) to present design assets and enabling business purchasers such as brands, manufacturers, or retailers (“Buyers”) to discover those assets and initiate contact. ChimerAI is not a party to, and bears no agency, brokerage, guaranty, or fiduciary obligations in respect of, any negotiation, contract, or transaction that may ensue between Sellers and Buyers.

6.2 No Consumer Transactions

The Services target professional, wholesale collaboration only. Consumer-facing retail or direct-to-consumer sales are outside the scope of the Services. Accordingly, mandatory consumer-protection rules on returns, cooling-off periods, or product-safety disclosures that apply to B2C e-commerce do not govern interactions on the Platform.

6.3 Business User Responsibilities

· Authenticity & Rights — Sellers must list only original or properly licensed works and must honour any representations regarding exclusivity, licensing scope, or delivery lead-times.

· Good-Faith Dealings — Buyers must solicit designs, quotations, or samples only with genuine commercial interest and must observe agreed payment and delivery terms.

· Compliance — All parties are responsible for compliance with export-control, customs, labelling, and other trade laws that may apply to their products or transactions.

ChimerAI may suspend or remove any Account reported for plagiarism, non-payment, or other unprofessional conduct, but does not adjudicate contractual disputes.

6.4 No Guarantees or Endorsements

The Platform does not verify the accuracy of listings, the financial standing of Users, or the existence or quality of the goods ultimately manufactured. Listings, user profiles, and catalogues are provided “as-is” without endorsement.

6.5 Independent Contracts

If a Seller and Buyer choose to conclude a wholesale agreement, they must independently negotiate and execute a binding contract covering price, quantity, intellectual-property ownership or licensing, quality control, delivery, warranties, and any other commercial terms they deem necessary. ChimerAI shall not draft, store, or enforce such agreements and assumes no liability arising from them.

6.6 Platform Fees (if applicable)

Where stated on our order pages or a separate fee schedule, ChimerAI may charge:

· Subscription Fees for access to wholesale-collaboration tools; and/or

· Transaction Commissions (e.g., X% of the first order value) payable by Sellers when an off-platform deal results directly from a Platform introduction.

All such fees are remuneration for the facilitation service only and do not render ChimerAI a party to any sale.

6.7 Confidentiality

Private messages, briefs, or design files exchanged between Buyers and Sellers via in-platform collaboration tools are considered confidential between those users. ChimerAI personnel will access such content only where necessary for technical support, safety, or legal compliance and will not disclose it to third parties without lawful basis or the affected users’ consent. Users remain responsible for employing additional NDAs off-platform where heightened confidentiality is required.

7. Fees, Payments & Refunds

7.1 Subscription Plans

Paid access is offered on Monthly and Annual Plans (plan details, current pricing, and feature matrices appear on the order page and are hereby incorporated). By subscribing, you authorise ChimerAI to charge the stated fees and any applicable taxes to your chosen payment method.

7.2 Payment Processing & Data Security

All payments are processed through PCI-DSS-compliant third-party processors. We receive only a payment-token, card type, expiry, and the last four digits for reconciliation; we do not store full card numbers.

7.3 Billing Cycle & Auto-Renewal

Subscriptions auto-renew on the first day of each new billing period (monthly or annually, depending on your selection) until cancelled via Account → Billing settings or by e-mailing billing@chimerai.com at least one business day before renewal.

7.4 Upgrades & Downgrades

Plan upgrades take effect immediately; we will charge a prorated fee for the remainder of the current cycle. Downgrades take effect at the next renewal to avoid loss of premium features mid-cycle.

7.5 No Refunds

All payments are final and non-refundable, except (i) where a statutory cooling-off period is mandatory, or (ii) we confirm a billing error in writing. Early cancellation or Account termination for breach does not entitle you to any refund of prepaid fees.

7.6 Late Payments & Taxes

Prices are exclusive of applicable sales, VAT/GST, or other taxes, which will be added and collected where required. Failed charges may result in suspension of paid features, and we reserve the right to levy statutory interest or recovery costs on overdue amounts.

7.7 Changes to Fees

We may revise pricing or introduce new fees with at least 30 days’ notice by e-mail or in-product message. If you disagree, you may cancel before the new fees apply; continued use constitutes acceptance.

8. Termination of Service

8.1 Termination by User

You may (a) cancel a subscription via Account settings, and/or (b) delete your Account by contacting support@chimerai.com. Deletion is irreversible and will trigger removal or anonymisation of personal data per our Privacy Policy. Paid features remain available until the current paid term ends unless we agree to an earlier effective date.

8.2 Termination by ChimerAI

We may suspend or terminate your access, with or without notice, if:

· (a) you materially breach these Terms or the Acceptable Use Policy;

· (b) your conduct risks legal exposure or harm to other users or to ChimerAI;

· (c) required by court order, law, or regulatory request;

· (d) your Account is dormant for 12 months; or

· (e) payment of fees becomes overdue and remains unpaid 14 days after reminder.

8.3 Effects of Termination

Upon termination:

· (i) your licence to use the Services ceases immediately;

· (ii) access to your dashboards and stored data is disabled;

· (iii) ChimerAI may delete or archive your User Content, except that (A) content assigned to us under the Free Tier continues to be owned by ChimerAI, and (B) we may retain backups or logs as required for legal, security, or audit purposes;

· (iv) all outstanding fees become due and payable; and

· (v) Sections 4 (User Content), 5 (Acceptable Use), 6.4-6.7, 7 (to the extent of unpaid amounts), 8.3, 9 (Disclaimers & Liability), 10 (Indemnification), 13 (Governing Law), and 14 (Miscellaneous) survive.

9. Disclaimers of Warranties

9.1 “AS-IS” Provision

The Services, all software, AI models, data, and any results or content generated or provided through the Services are furnished “AS IS” and “AS AVAILABLE”, without warranties of any kind, express, implied, or statutory, to the maximum extent permitted by law.

9.2 Performance

ChimerAI does not warrant that the Services will be uninterrupted, timely, secure, error-free, or that any defects will be corrected. We make no guarantee that the Services will meet your specific requirements, produce any particular commercial outcome, or that search or recommendation results will be complete, accurate, or reliable.

9.3 Content Accuracy

We make no representations or warranties regarding the quality, accuracy, legality, or reliability of (a) AI-generated outputs, or (b) any user-provided or third-party content accessible via the Services. You download or rely on such materials at your own discretion and risk.

9.4 AI-Specific Disclaimer

AI outputs are generated algorithmically and may contain inaccuracies, incomplete information, or unintended similarities to existing designs. You remain solely responsible for reviewing, vetting, and, where appropriate, obtaining professional advice before relying on any AI output, including performing your own intellectual-property clearance.

9.5 Implied Warranties Disclaimed

To the fullest extent allowed, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, non-infringement, title, quiet enjoyment, and data accuracy, except where such disclaimers are prohibited by applicable law.

9.6 Third-Party Services

ChimerAI does not control and is not responsible for any third-party services, APIs, content, or websites that may be integrated, linked, or otherwise made available through the Services. Your dealings with any third party are solely between you and that third party.

10. Limitation of Liability

10.1 Excluded Damages

In no event will ChimerAI, its parents, subsidiaries, affiliates, directors, officers, employees, agents, or licensors be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages (including lost profits, loss of goodwill, lost data, loss of business opportunities, or procurement of substitute services) arising out of or in connection with these Terms or the use or inability to use the Services, even if we have been advised of the possibility of such damages.

10.2 Aggregate Liability Cap

To the extent any liability is not lawfully excluded under Section 10.1, the aggregate liability of ChimerAI and its affiliates for all claims arising out of or relating to the Services or these Terms shall not exceed the greater of:

· (a) the total fees actually paid by you to ChimerAI for the Services in the twelve (12) months immediately preceding the event giving rise to the claim, or

· (b) USD $100 (or the equivalent in your local currency if conversion is required).

10.3 Non-Excludable Liability

Nothing in these Terms limits or excludes liability for (i) death or personal injury caused by proven gross negligence, (ii) wilful misconduct or fraud, or (iii) any liability that cannot lawfully be limited under applicable law. Certain jurisdictions do not allow the exclusion or limitation of certain damages; in such jurisdictions our liability is limited to the minimum extent permitted by law.

10.4 User Responsibility

You acknowledge and agree that you assume full responsibility for any loss or damage that results from your downloading, use of, or reliance on any content, data, or materials obtained through the Services.

11. Indemnification

You agree to defend, indemnify, and hold harmless ChimerAI, its parent company, affiliates, officers, directors, employees, agents, partners, and licensors from and against any and all claims, liabilities, losses, damages, judgments, awards, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to:

· (a) your breach of these Terms, the Acceptable Use Policy, or any incorporated policy;

· (b) your misuse of the Services or violation of law;

· (c) your infringement or misappropriation of any intellectual-property or other rights of a third party; or

· (d) any dispute between you and any other user or third party, including disputes stemming from B2B transactions facilitated through the Platform.

ChimerAI reserves the right, at its own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification, in which event you will co-operate fully in asserting any available defences.

12. Privacy and Data Protection

12.1 Reference to Privacy Policy

The collection, use, disclosure, transfer, and storage of personal data are governed by our separate Privacy Policy, which forms an integral part of these Terms. By using the Services, you consent to the data practices described therein.

12.2 Security Measures & Acknowledgement

We employ commercially reasonable administrative, technical, and organisational safeguards to protect personal data against unauthorised access, loss, or alteration. No system is infallible, and you acknowledge the inherent security risks of transmitting information over the internet. You are responsible for maintaining the confidentiality of your Account credentials and for promptly notifying us of any suspected breach.

12.3 Confidential User Content

User Content that you do not intentionally publish or share is treated as confidential and will only be accessed or disclosed by ChimerAI (i) to provide, maintain, or improve the Services, (ii) to comply with applicable law or lawful requests, (iii) to enforce these Terms, or (iv) with your consent. Our employees and subprocessors are bound by confidentiality obligations.

12.4 Legal Compliance

We will comply with all applicable data-protection laws, including Singapore’s PDPA, the GDPR where applicable, and other relevant regulations. If compelled to disclose data by a competent authority, we will do so only to the extent required and, where legally permissible, will notify the affected user.

13. Third-Party Links and Services

13.1 External Links

The Services may contain links to third-party websites, applications, or resources (collectively, “External Resources”) that are provided solely for your convenience. ChimerAI does not control, endorse, or assume any responsibility for the availability, content, privacy policies, or practices of External Resources. Accessing or using an External Resource is entirely at your own risk, and you are responsible for reviewing and complying with that resource’s terms and policies.

13.2 Third-Party Software / Components

The Services incorporate or interoperate with certain third-party software libraries, SDKs, and APIs (for example, image-processing engines, OAuth modules, font files). Such components are licensed under their own terms, which you agree to follow. ChimerAI disclaims any liability arising out of those components or your non-compliance with the applicable third-party licences.

13.3 User API Access

Where ChimerAI provides an official API or web-hook (“Platform API”), you must:

· (a) access the API only via authenticated credentials issued to you;

· (b) respect any published rate limits and usage documentation;

· (c) refrain from caching, selling, or distributing data obtained via the API except as expressly permitted; and

· (d) keep your API keys confidential and immediately notify us of any compromise.

We may monitor, suspend, or revoke API access for abuse or security concerns.

13.4 Connected Third-Party Accounts

If you voluntarily link your Account to an external service (e.g., Google Drive import), you authorise us to access and process content from that service solely as necessary to provide the requested functionality. Your relationship with the external service provider is independent of ChimerAI, and any disputes or data-use issues must be resolved with that provider.

13.5 No Liability for Third-Party Acts

Any dealings between you and a third-party provider— including payments, delivery of goods, or provision of services—are exclusively between you and that provider. ChimerAI shall not be liable for any loss or claim you may have against a third party.

14. Governing Law & Dispute Resolution

14.1 Governing Law

These Terms, their subject matter, and any non-contractual obligations arising hereunder are governed by and construed in accordance with the laws of Singapore, without regard to conflict-of-law principles.

14.2 Jurisdiction

Subject to Section 14.3, the parties submit to the exclusive jurisdiction of the courts of Singapore to resolve any dispute arising out of or relating to these Terms.

14.3 Optional Arbitration Clause (If Adopted)

If ChimerAI elects to include arbitration in its order pages:

“Any dispute, controversy, or claim arising out of or relating to these Terms, including the validity, breach, or termination thereof, shall be finally resolved by binding arbitration administered by the Singapore International Arbitration Centre (SIAC) under the SIAC Rules in force when the Notice of Arbitration is submitted. The seat of arbitration shall be Singapore, the language shall be English, and judgment on the award may be entered in any court of competent jurisdiction.”

14.4 Local Law Compliance

Regardless of the governing law, you must comply with all laws and regulations applicable in your own jurisdiction relating to online conduct, acceptable content, export control, and data privacy. Nothing herein deprives you of any mandatory consumer rights that cannot legally be waived.

15. Miscellaneous

15.1 Entire Agreement

These Terms, together with the Privacy Policy and any additional guidelines or product-specific terms referenced herein, constitute the entire agreement between you and ChimerAI and supersede all prior or contemporaneous oral or written agreements regarding the Services.

15.2 Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force.

15.3 No Waiver

Failure or delay by ChimerAI to enforce any right or provision of these Terms shall not operate as a waiver of future enforcement of that right or provision.

15.4 Assignment

You may not assign, delegate, or transfer these Terms (or any rights or obligations hereunder) without ChimerAI’s prior written consent. ChimerAI may assign or transfer its rights and obligations (i) to an affiliate, (ii) in connection with a merger, acquisition, corporate reorganisation, or sale of all or substantially all of its assets, or (iii) by operation of law, with notice to you.

15.5 No Third-Party Beneficiaries

Except for ChimerAI’s affiliates, successors, and permitted assigns, no third party shall have any right to enforce these Terms.

15.6 Force Majeure

ChimerAI shall not be liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labour disputes, power or internet failures, or government actions.

15.7 Notices

· To Users: We may provide notices via e-mail (to the address associated with your Account), in-app messages, or prominent postings within the Services.

· To ChimerAI: Unless a different address is specified in an order form, all legal notices must be sent to legal@chimerai.com and concurrently by registered mail to:

ChimerAI Pte. Ltd.

[Office Address]

Singapore

15.8 Language

These Terms are drafted in English. Any translated version is provided solely for convenience; the English text prevails in the event of any conflict or ambiguity.

15.9 Headings

Section headings are for convenience only and do not affect interpretation.

15.10 Contact Information

For questions about these Terms, please contact support@chimerai.com or visit the Help Centre at https://chimerai.com/support.